FAQ

The renter must provide proof of an active insurance policy in the primary renter’s name. The policy must provide collision, comprehensive, and liability coverage that transfers to your rental. Even if you drive a 2004 Honda Accord your full coverage insurance will cover in all 50 states. American Express offers “Premium Insurance" that can act as your primary insurance during your rental period.

If you have full-coverage insurance, yes your insurance carries over and will cover the car you rent from us. Full coverage means you have Liability, Comp, and Collision.

Yes, we require a security deposit. The deposit amount is specific to each vehicle and can range anywhere from $500 – $5,000. Cash deposit retainers will be returned after the rental period if no damages are incurred during the term of the rental. If any damages are found once the vehicle has been returned we will provide you with an onsite evaluation, and deduct it from your deposit.

Yes, you must be at least 21 years old to be eligible. You must not have any severe moving violations and/or DUI cases on your record. If so, there is a possibility your rental agreement and or reservation will be denied.

Proof of valid driver’s license and full coverage insurance that extends to the vehicle.

Fuel:
Fuel must be brought back the same way it was given to you. You will be charged additional refuel fees if not. All vehicles *MUST* be operated with premium gasoline (93+ octane). A $500 penalty fee will be applied for any gas of less than 93+ class.Tolls:
“SunPass" is included in each of our rental cars.

Driving tickets:
Each driver is responsible for their own driving citation’s and driving tickets.
Parking tickets and red light cameras:
The renter is fully responsible for any parking citations, and red light camera tickets during the rental period.
Towed vehicle:
Any towing charges or damages incurred during the rental cycle will be deducted from the deposit and/or billed to the client. The client can continue the rental after the charges are paid and the vehicle is released.

Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.

Yes, an international drivers license, passport, and American Express platinum card must be presented if you are renting from another country.

Yes, we do! Our rates are guaranteed to be the lowest. This means we will match our competitor’s price for comparable rentals.

The booking process is a lot easier then you may think! Just pick a car, tell us how many days you’d like it for, show proof of insurance, and pay. Simple as that!

100 miles are included per day. If you surpass those miles you will be charged an additional $2-5 per mile depending on the car.

We charge the full amount of the rental in advance or on the day of the rental. Once a vehicle is reserved we are not allowed to rent the vehicle during the days of your rental period. If you need to cancel early please ask your sales associate and we will try to accommodate.

You can pay in cash, credit card, debit card, zelle, cash app, or apple pay.

You are not allowed to leave the tri-county region commonly referred to as “South Florida” consisting of Palm Beach, Broward, and Miami-Dade counties, unless consent is given from the management.

Not exactly. We strive for a 99% reservation accuracy. However, it is the nature of car rentals that we must rely on the previous renters to return safely and on time. Occasionally, delays happen.
Booking a rental with RPM Rental Club does not guarantee your vehicle selection, make or model, time, price, availability, or any other detail. We reserve the right to amend your reservation at any time, with or without notice, but we always strive to ensure you are satisfied with your experience.

Yes, we have a service to pick up and drop off customers for rentals.

Yes, we do provide these services.

Yes, we pick up from the airport and deliver to the airport.

Yes, we do deliver at hotels but the customer needs to be present to sign your rental contract.

We are a 24 hour, 7 days a week service. This makes it easy for us to accommodate you on your ever changing schedule and those last minute trips. We can deliver or pick up your rental at no cost within our allowed locations within the hours of 10am (EST) – 8pm (EST). For deliveries or pick ups outside our normal operating hours we charge a $50-$250 surcharge that varies on location and distance.

We advise our clients to allow us a 1-2 hour window to make deliveries.

No, but you are, of course, required to obey all traffic laws and drive responsibly.

No. All payment cards must have a chip and match a bank account attached to the name on your rental agreement.

Yes, though our cars are generally booked in advance so we cannot guarantee availability.

Yes, vehicles can be rented by the month and receive a special offer.

Yes, vehicles can be rented by the month and receive a special offer.

No refunds unless you give us at least a 24 hour notice prior to your first rental date.

Prohibited Use

Our luxury rental vehicles cannot be used in the following cases:

  • If a person is driving without their driver’s license
  • If a person is driving without their driver’s license
  • If any illegal purpose or any other illegal activity is involved
  • To transport people for money or for self profit
  • For towing or pushing any heavy objects
  • For violation of existing speeding limitations
  • For any speeding tests or high-speed competition, race, rally, and endurance races, or demonstrations.
  • For educating someone to drive
  • At any unpaved surfaces
  • In case of violation of those prohibited restrictions, we reserve the right to terminate the lease of your agreement and to legally return the vehicle to our company. The renter is at risk of losing their entire security deposit.